Refund & Cancellation
Policy

Swadil Creations Pvt Ltd is a parent company operating multiple ventures, creative brands, merchandise initiatives, digital platforms, and business ecosystems.

Different ventures under the company may operate:

• Independent product offerings
• Separate transaction systems
• Separate operational workflows
• Venture-specific policies

Swadil Creations Pvt Ltd itself may not directly sell products or services through this website.

Purchases and transactions may occur through associated ventures, partner platforms, merchandise stores, or subsidiary ecosystems operated under or associated with the company.

Refund requests may be considered under circumstances such as:

• Duplicate transactions
• Failed payment processing
• Incorrect billing
• Non-delivery of eligible digital products or services
• Technical transaction errors

Refunds may not be provided for:

• Change of mind after a successful purchase
• User negligence
• Incorrect information provided by users
• Downloaded or consumed digital assets or services where applicable
• Violations of platform terms or misuse

Certain ventures or platforms may maintain additional non-refundable categories as defined in their respective terms.

Cancellation requests must be submitted within a reasonable timeframe after the transaction is initiated.

Upon approval, refunds will be processed and credited back through the original payment method. Approved refunds may take approximately 5 to 10 business days, depending on:

• Payment provider processing timelines
• Banking institution procedures
• Transaction method used

Processing timelines may vary across ventures and third-party payment providers. Swadil Creations Pvt Ltd is not responsible for delays caused by external financial institutions.

Payments across Swadil Creations ventures may be processed using trusted third-party payment gateways such as Razorpay.

Swadil Creations Pvt Ltd does not directly store confidential payment credentials such as:

• Card numbers
• CVV information
• Banking passwords

Swadil Creations Pvt Ltd reserves the right to:

• Refuse transactions
• Suspend orders
• Deny refund requests
• Restrict platform access

in cases involving:

• Suspicious activity or fraudulent behavior
• Fraud attempts or payment abuse
• Violations of platform terms or policies

Certain ventures, merchandise stores, or digital platforms operated under Swadil Creations may maintain:

• Separate refund policies tailored to their operational model
• Separate cancellation rules and conditions
• Independent operational conditions governing their ecosystem

Swadil Creations Pvt Ltd reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice.

Updated versions will be published on this page with revised effective dates. Continued use of any Swadil Creations platform after modifications constitutes acceptance of the updated policy.